Terms and Conditions

1. Business information

Software development services are provided by Yaroslav Imshenetskyi, a sole proprietor registered in Poland, NIP 8993025250, REGON 541738095, with a permanent business address at Komuny Paryskiej 62-64/2-3, 50-451 Wrocław, Poland. Contact: yaroslav.imshenetskyi@gmail.com.

2. Professional use only

The services are offered only to businesses, entrepreneurs and other persons requesting software development for business or professional purposes. They are not offered for purely private consumer use.

3. Service requests and contract formation

A request submitted through this website is an invitation to discuss possible services. It does not create a contract, require payment or guarantee availability or acceptance.

Work begins only after both parties have signed a separate service agreement. Email correspondence, a submitted form or payment of an invoice does not replace that signed agreement.

If a separate signed service agreement conflicts with these Terms, the separate agreement prevails.

4. Scope and availability

Services may include e-commerce and Magento development, web applications and interfaces, backend systems, APIs, integrations, AWS and cloud development, maintenance, modernization and automation.

Services are normally provided as ongoing development and maintenance. Scope, expected availability, communication, working arrangements and any acceptance criteria are set out in the separate agreement. Requests may be declined when suitable availability does not exist.

5. Rates, time records and VAT

The typical hourly rate is €17–€20 EUR per hour. The applicable hourly rate is agreed in the signed service agreement. Work is normally invoiced monthly based on the hours performed.

VAT is not charged by the service provider. Any other applicable taxes or legally required information are stated in the agreement or invoice.

6. Invoicing and payment

Invoices or payment requests are issued individually after the relevant monthly service period unless the separate agreement states otherwise. The payment deadline is stated in the agreement or invoice.

Payment may be requested through Stripe or Wise. Available payment methods depend on the provider, currency and customer location. Card payments may be processed through Stripe. Wise is offered only with the methods available and confirmed for the relevant payment request.

If payment is overdue, further work may be suspended until the outstanding amount is paid. A separate agreement may provide for lawful interest or other consequences of late payment.

7. Client responsibilities

The client must provide accurate requirements, timely decisions and feedback, lawful content, and the access, credentials, test data or other materials reasonably required for the work. The client remains responsible for its business decisions, backups and use of delivered software unless the separate agreement expressly states otherwise.

Credentials and confidential access should be provided through an agreed secure channel and must not be submitted through the public request form.

8. Changes and dependencies

Priorities and implementation details may change by written agreement during an ongoing engagement. Delays caused by missing access, client decisions or third-party systems may affect delivery timing.

Third-party services, platforms and libraries remain subject to their own availability, terms and technical limitations.

9. Digital delivery

All services and deliverables are provided digitally. No physical goods are shipped.

Depending on the agreed work, delivery may take place through a client-controlled source-code repository, deployment to an agreed environment, transfer of source code or configuration, technical documentation, or another digital method agreed in the signed service agreement.

10. Intellectual property and third-party software

Ownership and licensing of custom work are determined by the separate signed service agreement. Agreed rights are transferred or licensed after full payment of the related invoices.

Open-source software, third-party libraries, platform components and pre-existing materials remain subject to their respective licences and ownership terms. Their inclusion does not transfer third-party intellectual property rights.

11. Cancellation and refunds

Cancellation, completed work, invoice corrections and refunds are governed by the Refund policy and the separate signed service agreement. A cancellation request does not remove the obligation to pay for hours performed up to the effective cancellation date.

12. Sanctions and export controls

Services will not be provided, software will not be delivered and payments will not be accepted where doing so would violate applicable sanctions, export-control requirements, trade restrictions or other mandatory laws. The client must not request or use services in a manner that would cause such a violation.

13. Payment and data security

Payment details are entered and processed on the secure page of the selected payment provider. This website does not collect, process or store complete payment card numbers, CVV codes or other card authentication data.

Personal data submitted through the website is handled according to the Privacy.

14. Liability

To the maximum extent permitted by law, the service provider is not liable under these general Terms for indirect or consequential loss, lost profits, lost revenue, lost business opportunities or loss caused by third-party systems.

Aggregate liability relating to a claim is limited to the amount paid for the monthly service period to which the claim relates. These limitations do not apply to intentional misconduct or where liability cannot lawfully be limited. The separate signed service agreement may establish different rules.

15. Governing law and disputes

These general Terms are governed by Polish law. Unless the separate signed service agreement provides otherwise, disputes are subject to the competent courts in Poland having jurisdiction for the service provider’s place of business.

The parties should first attempt to resolve a dispute through direct written communication.

16. Versions, language and contact

The version accepted before a service request or contract remains the relevant website version for that request. Later website updates do not amend an existing signed agreement without separate consent.

The English version is controlling if a translated version differs. Polish and Ukrainian versions are provided as complete translations for convenience.

Questions about these Terms may be sent to yaroslav.imshenetskyi@gmail.com.